Terms of Service

Effective Date: August 1, 2024

Welcome to oh!pedics! By accessing or using our website (ohpedics.com), you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use the site.

1. General Information

oh!pedics is an online store specializing in handcrafted ballet flats designed for comfort and style. Our products are crafted using high-quality leather and customizable orthotic insoles to support various foot conditions.

2. Products and Pricing

We reserve the right to modify product descriptions, prices, and availability at any time without prior notice. All prices are listed in USD unless otherwise stated. Promotions and discounts are subject to terms and conditions as described at the time of the offer.

3. Orders and Payments

By placing an order on our website, you agree to provide accurate, complete, and current information. Payment is processed securely via our payment gateway. Your order is confirmed once payment is received, and you will receive an order confirmation email.

4. Shipping and Delivery

We offer shipping within the United States. Estimated shipping times vary by delivery method, with standard delivery taking 10-20 days and express delivery ranging from 6-10 days. Please note that delivery times are estimates and not guaranteed.

5. Returns and Exchanges

We offer easy returns and exchanges within 30 days of receiving your order. Products must be unworn and in original condition. Shipping costs for returns and exchanges are covered within the U.S. We aim to process refunds within 2-3 business days of receiving the returned item, and exchanges typically take 10-20 days. For more information, please refer to our Return & Exchange Policy.

6. Customer Service

If you have any questions or concerns, you can contact us via email at customerservice@ohpedics.com. We strive to provide quick, helpful responses and ensure your satisfaction with our products.

7. Privacy Policy

We value your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our site, you consent to the data practices described in our Privacy Policy.

8. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of oh!pedics and is protected by intellectual property laws. You may not reproduce, modify, or distribute any of this content without our prior written consent.

9. Limitation of Liability

In no event shall oh!pedics be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of or inability to use our products or services.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the State of Florida. Any disputes arising out of or relating to these Terms of Service shall be resolved in the appropriate courts located in Florida.

11. Modifications

We may update or modify these Terms of Service at any time. Changes will be posted on this page, and the effective date will be updated accordingly. We recommend that you review these terms regularly.